These Terms & Conditions govern your access to and use of all services offered by 365ace. By registering an account, making a deposit, or placing a bet on 365ace, you confirm that you have read, understood, and agreed to these terms in full.
Important Notice: Please read these Terms & Conditions carefully before using 365ace. These terms constitute a legally binding agreement between you (the player) and 365ace. If you do not agree to any part of these terms, you must not register an account or use any service on this platform.
These Terms & Conditions ("Terms") are issued by 365ace ("the Platform", "we", "us", or "our") and apply to all users ("Player", "you", "your") who access or use any service available at https://365ace.vu, including but not limited to sports betting, live casino, slots, crash games, and all account-related services.
By completing the account registration process, clicking "I agree" during sign-up, making a deposit, placing a wager, or otherwise using the platform in any capacity, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. Your continued use of 365ace following any published amendment to these Terms shall constitute acceptance of the amended Terms.
These Terms should be read in conjunction with the Privacy Policy and the Responsible Gaming Policy, both of which are incorporated into these Terms by reference and form part of the agreement between you and 365ace.
18+ Strictly Enforced: 365ace is an adults-only platform. Players must be at least 18 years of age at the time of registration. Any account found to belong to a person under the age of 18 will be permanently closed and all funds will be forfeited.
To be eligible to register and use 365ace services, you must:
365ace reserves the right to request age verification documentation at any time. Acceptable documents include a national identity card (NID), passport, or driving licence. Access to deposits, withdrawals, and gameplay may be suspended pending satisfactory completion of age verification. Providing false documentation to circumvent age verification is a serious breach of these Terms and will result in permanent account closure.
Each player is permitted to hold one account only on 365ace. Opening duplicate, secondary, or linked accounts — whether under the same identity or a different identity — is strictly prohibited and constitutes a material breach of these Terms. Where duplicate accounts are identified, 365ace reserves the right to close all associated accounts and confiscate any balances held within them.
When registering your account, you are required to provide accurate, current, and complete information, including your full legal name, date of birth, residential address, and a valid contact method. You must notify 365ace promptly of any changes to your registration details by updating your account profile or contacting customer support.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. 365ace will not be liable for any loss or damage resulting from unauthorised access to your account where you have failed to safeguard your login details. If you suspect that your account has been accessed without your authorisation, you must contact 365ace support immediately.
365ace may, at its sole discretion, refuse to open an account, suspend an existing account, or close an account at any time without being required to provide a reason, subject to returning any legitimate undisputed balance to the account holder.
All transactions on 365ace are conducted in Bangladeshi Taka (BDT). The platform supports deposits and withdrawals via the following methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Availability of specific methods may vary and is subject to change without prior notice.
365ace does not charge processing fees on standard deposits or withdrawals. However, your payment provider may apply their own transaction fees, for which 365ace accepts no responsibility. All transactions are subject to anti-money laundering checks, and 365ace is entitled to request supporting documentation before processing any transaction that triggers an internal review threshold.
Anti-Money Laundering: 365ace operates in compliance with international anti-money laundering (AML) standards. Any transaction suspected of being connected to money laundering, fraud, or other illegal financial activity will be suspended pending investigation and reported to the relevant authorities.
365ace may from time to time offer bonuses, free bets, reload promotions, cashback offers, and other promotional incentives to registered players. Each promotion is governed by its own specific terms and conditions, which are published alongside the promotion at the time of offer. In the event of a conflict between promotion-specific terms and these general Terms, the promotion-specific terms shall prevail for that promotion only.
365ace reserves the right to withdraw, modify, or discontinue any promotion at any time without prior notice. Players who have already accepted an active bonus at the time of withdrawal will not be affected for that bonus cycle only.
All sports bets placed on 365ace are subject to the specific rules applicable to each sport and market type. These rules are published within the sportsbook section of the platform and are binding on all players. For cricket betting — the primary sport offered on 365ace — results are determined based on the official result issued by the relevant governing body (ICC, BCB, BCCI, or equivalent). In the event of a match abandonment, void, or no-result, bets will be settled in accordance with the published cricket betting rules.
Casino and crash game outcomes are determined solely by certified random number generators (RNGs) operated by the respective game studio — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. 365ace has no capacity to influence, modify, or override game outcomes. All winnings are paid at the odds or multiplier displayed at the time the bet or game round was confirmed.
The following conduct is strictly prohibited on 365ace. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of account balance, and reporting to relevant authorities:
365ace reserves the right to suspend, restrict, or permanently close any account at any time, with or without prior notice, where the platform reasonably believes that a breach of these Terms has occurred or is suspected, that continued operation of the account poses a risk to the platform's integrity, or that regulatory or compliance obligations require it.
In cases of suspected fraud or AML concern, accounts may be suspended with immediate effect and all pending transactions frozen pending investigation. Where the investigation concludes in the player's favour, the account will be reinstated and any frozen funds released. Where the investigation reveals a breach, the account will be permanently closed and funds may be confiscated.
Players who wish to close their own account voluntarily may do so by contacting 365ace customer support. All pending bets at the time of voluntary closure will be settled in accordance with normal rules, and any remaining balance will be processed for withdrawal to the player's registered payment method, subject to standard verification requirements.
365ace is committed to promoting responsible gambling among all players. The platform provides a range of tools accessible from the account dashboard to help players manage their gaming activity, including deposit limits, session time limits, cooling-off periods, and self-exclusion. Players are encouraged to make active use of these tools.
If you believe that your gambling is becoming problematic or that you are no longer gambling for entertainment, please visit the Responsible Gaming page for detailed guidance, self-assessment tools, and information on how to contact support for assistance. Players who request self-exclusion will have their accounts suspended immediately and will not be able to create new accounts during the exclusion period.
Gambling involves financial risk. Never gamble with money you cannot afford to lose. If gambling is affecting your financial wellbeing, relationships, or mental health, please seek support immediately. 365ace is an 18+ platform only.
All content on the 365ace platform — including but not limited to the website design, layout, graphics, logos, text, software, game interfaces, data feeds, and compiled odds — is the intellectual property of 365ace or its licensed content providers and is protected by applicable copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 365ace platform solely for personal, non-commercial gambling and entertainment purposes. This licence does not permit you to copy, reproduce, redistribute, scrape, reverse-engineer, modify, or create derivative works from any content on the platform. Any unauthorised use of 365ace intellectual property will result in immediate account closure and may give rise to legal action.
To the fullest extent permitted by applicable law, 365ace shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of winnings, loss of data, business interruption, or any other loss, regardless of whether 365ace has been advised of the possibility of such damage.
365ace does not warrant that the platform will be available at all times, free from errors, or free from technical interruptions. Scheduled and unscheduled maintenance may result in temporary unavailability of some or all services. 365ace will make reasonable efforts to restore services promptly but accepts no liability for losses incurred during downtime periods.
The platform is provided on an "as is" and "as available" basis. 365ace makes no representations or warranties of any kind, express or implied, regarding the operation of the platform or the accuracy of any information displayed thereon, to the extent permitted by law.
365ace collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Personal data collected by 365ace — including your name, contact information, payment details, and gameplay history — is used for the purposes of account management, identity verification, fraud prevention, AML compliance, customer support, and service improvement. 365ace does not sell personal data to third parties for marketing purposes. Data may be shared with payment processors, identity verification providers, and regulatory bodies where legally required.
365ace reserves the right to amend, update, or replace any part of these Terms at any time. Material changes will be communicated to registered players via the email address or contact method on file, and the updated Terms will be published on this page with a revised effective date. It is your responsibility to review these Terms periodically.
Your continued use of the 365ace platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the platform and contact support to close your account.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws applicable to 365ace's operating jurisdiction. Any disputes that cannot be resolved through 365ace's internal complaints procedure shall be referred to binding arbitration in accordance with internationally recognised arbitration rules.
Nothing in this clause limits your statutory rights as a consumer under the laws of your country of residence. 365ace does not make any representation that the services offered on this platform are lawful in every jurisdiction from which they may be accessed. It is your sole responsibility to ensure that your use of 365ace complies with the laws of your jurisdiction.
If you have any questions about these Terms & Conditions, wish to make a complaint, or require clarification on any point, please contact the 365ace support team through the following channels:
365ace aims to respond to all written enquiries within 24 hours during normal business days. Complaints relating to account closure, withheld funds, or AML investigations may require additional time to investigate thoroughly before a response can be provided.
Last reviewed and updated: 1 January 2026. These Terms supersede all previous versions. Registered players who accepted earlier versions are bound by this updated version from the effective date.
A quick-reference summary of the most important rules that apply to every 365ace account holder.
Each player may hold only one registered account on 365ace. Duplicate accounts are prohibited and will be closed with balances forfeited. All accounts are subject to identity verification before withdrawals are processed.
365ace is an adults-only platform. Players must be at least 18 years old at the time of registration and at all subsequent times. Age verification is mandatory. Underage accounts are permanently closed with all funds forfeited.
All transactions are in Bangladeshi Taka (BDT). Minimum deposit is ৳200 and minimum withdrawal is ৳500. bKash and Nagad are supported as primary payment methods alongside bank transfers, Rocket, Upay, Visa, and Mastercard.
All RNG game outcomes are certified by independent studios. Match-fixing, bot usage, bonus abuse, and collusion are prohibited and will result in permanent account closure. All financial transactions are monitored for AML compliance.
All bonus funds carry wagering requirements that must be met before withdrawal. Bonus terms are published per promotion. Abusive bonus play patterns will result in bonus cancellation. Only one active bonus is permitted per account at a time.
Deposit limits, session controls, cooling-off periods, and self-exclusion are available from the account dashboard. Players showing signs of problem gambling are encouraged to use these tools or contact support for assistance.
You have reviewed the 365ace Terms & Conditions. Explore the platform, check the FAQ for common questions, or visit the Responsible Gaming page for player safety tools.
18+ only. Gambling involves financial risk. Please play responsibly.